Payment Policy

Effective Date: July 19, 2026

At Jenztcg, we want to make purchasing your favorite authentic Pokémon cards as smooth and secure as possible. This Payment Policy outlines the payment methods we accept, our security protocols, and our terms regarding billing.

1. Accepted Payment Methods

We accept a wide range of secure payment options at checkout to ensure convenience. You can pay for your order using:

Bank Transfer: Paynow.
Cash on Delivery: Cash.

2. Payment Security & Encryption

Your financial safety is our top priority.

PCI Compliance: Our website is built on a secure e-commerce platform that complies with the Payment Card Industry Data Security Standard (PCI DSS).
SSL Encryption: All sensitive payment information transmitted during checkout is encrypted using Secure Sockets Layer (SSL) technology.
Data Protection: Jenztcg never stores or sees your full credit card number or financial details. All transactions are securely routed through our third-party payment processors.

3. Order Authorization & Billing

Immediate Billing: Your payment method will be charged immediately upon placing your order.
Order Verification: To prevent fraudulent transactions and protect the collecting community, your billing address must match the address on file with your credit card issuer.
Fraud Checks: We reserve the right to cancel any transaction that flags our automated fraud prevention systems. If your order is flagged, we may reach out to verify your identity or cancel the order entirely for safety.

4. Pre-Orders (If Applicable)

If you are purchasing upcoming Pokémon card sets via pre-order:

Payment is collected in full at the time you place the pre-order to secure your allocation.
Pre-orders are subject to our standard cancellation terms. Please review our Return Policy for details on canceling pre-ordered items.

5. Sales Tax and Currency

Currency: All prices listed on our website are in SGD.
Sales Tax: Applicable sales tax will be automatically calculated at checkout based on your shipping destination and local tax laws.

6. Contact Us

If you experience any issues during checkout or have questions regarding a charge on your statement, please contact our support team immediately:

Jenztcg

Email: jenztcg@gmail.com