Privacy Policy

Effective Date: July 19, 2026

At Jenztcg (accessible from our website), the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of personal information that is collected and recorded by Jenztcg and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at jenztcg@gmail.com.

1. Information We Collect

We collect information to provide a better shopping experience and fulfill your orders for authentic Pokémon cards. This includes:

Personal Identity Information: Name, shipping address, billing address, phone number, and email address provided during checkout or account creation.
Payment Data: Credit card details or alternative payment provider info. Note: We do not store your full financial data; payments are securely processed by our third-party payment gateways (e.g., Shopify Payments, Stripe, PayPal).
Log Files: Like most websites, we collect standard log data when you visit (IP addresses, browser type, ISP, date/time stamps, referring/exit pages).

2. How We Use Your Information

We use the information we collect in various ways, including to:

Process, ship, and deliver your orders.
Send order confirmations, updates, and tracking details.
Communicate with you regarding customer service inquiries.
Prevent fraudulent transactions to protect both you and our shop.
Send promotional emails or newsletters if you have opted in (you can opt out at any time).

3. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third parties necessary to operate our business, such as:

Shipping Carriers: (e.g., Lalamove, Singpost) to deliver your cards.
Payment Processors: To securely handle payment authorization.
E-commerce Platforms: To host and run our online store.

We may also disclose your information if required by law or to protect our rights, property, or safety.

4. Cookies and Web Beacons

Jenztcg uses "cookies" to store information about visitors' preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the user experience by customizing our web page content based on visitors' browser type and/or other information (such as keeping items in your shopping cart).

5. Data Security

We implement a variety of security measures—including SSL encryption—to maintain the safety of your personal information when you place an order or enter your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location (such as the EU under GDPR or California under CCPA), you may have rights to:

Access the personal data we hold about you.
Request that we correct or delete your personal data.
Opt out of marketing communications.

To exercise any of these rights, please contact us at the email provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with the updated "Effective Date."

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at jenztcg@gmail.com